Residential

Our goal is to make it as easy and convenient as possible for you to do business with us. That is why we’re proud to offer several flexible billing and payment options that provide you more control over your utility account, billing cycle and household budget.

The choice is yours!

Go paperless

If you like saving green – whether that means money, trees or both – then CPU’s paperless billing program may be perfect for you. By receiving monthly bills by email, customers can pay balances quickly and conveniently on CPU’s secure portal.

Pay online

CPU’s mobile app provides 24/7 secure access to customers’ utility accounts. Bill payments post immediately, and customers who have multiple accounts can view them all at once and selectively make payments.

Pick A Due Date

Pick from five different due dates during the month to receive your utility bill. This allows you to time your bills with the arrival of paychecks and other income sources, providing peace of mind that you’ll have funds on hand when payments are due.

Levelized Billing

Ideal for customers on fixed budgets, CPU’s levelized billing option provides for more consistent, predictable bills throughout the year. We average the past 12 months of your consumption, meaning you pay roughly the same amount every time minus the surprise of high bills during peak usage seasons.

Pay at our office

Paying your bill in person is easy and convenient. Visit our office at 416 Third Street. Lobby and drive-through hours are 8 a.m. to 5 p.m. A payment kiosk is located in our lobby for cash, debit and credit card payments. Credit and debit card payments are charged a 2.85 percent convenience fee.

Drop box

For your convenience, a drop box is available for after-hours check and money order payments. The drop box is located next to our drive-through window at 416 Third Street. Payments placed in the drop box after 8 a.m. are processed the next business day.

Deferred contract

Should you need to have your service reconnected due to an unpaid bill, we can help. Simply pay half of what is owed now and pay the rest via six- to nine-month installments to your current bill. To avoid the need for these types of service reconnections in the future, sign up for alerts or ask about one of our helpful programs like Pick A Due Date or Levelized Billing.

If you are looking for the Commercial Section, please click below.

Commercial Section

Contact us for more information

For more than 120 years, Clarksdale Public Utilities has supplied utility services that support our community’s growth, vibrance and quality of life. But we are more than a provider of reliable and affordable electric, water and wastewater services — we are your family, friends and neighbors. We are people who care. We are CPU.

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