Bill Extensions
We understand that circumstances can arise and impact your budget. It is our pleasure to offer an extension on your utility bill if you contact us before your services are disconnected. In requesting an extension, you must pay half of your current bill plus a $10 extension fee. You then will have 10 extra days to pay the remaining half of the bill. Be sure to let customer service know when you have paid the extended portion to ensure your services stay on. Each residential customer is allowed up to 10 extensions per year. And to avoid the need for extensions in the future, ask about one of our helpful programs like Pick A Due Date or Levelized Billing.
Payment Options