November 29, 2021
The spirit of giving defines the holiday season—a fact that scammers try to exploit to steal money and personal information. That is why Clarkdale Public Utilities is encouraging customers to be on alert by learning to recognize and resist scams whether online, on the phone or in person.
“Scams tend to increase during the holiday season, so we want to help customers recognize the signs of criminal activity to avoid falling victim to scammers,” said Curtis D. Boschert, CPU general manager. “Being vigilant about scams requires a questioning mindset, especially when strangers are asking for personal information or making suspicious claims.”
Scammers have been known to pose as utility representatives and threaten to disconnect service unless bills are paid immediately. CPU never demands immediate payments or banking information by email or phone. However, CPU representatives may ask customers for information to verify their identity when they call CPU.
Scammers may appear on caller ID as though they are calling from CPU or another legitimate business. When in doubt, do not provide personal information and hang up.
The same goes for in-person encounters. CPU employees never go door to door to collect bill payments. They travel in marked vehicles, wear clothing that associates them with CPU and carry photo identification cards. It is best to never allow suspicious individuals into your home and to call 911 if you feel unsafe for any reason.
These additional tips will help customers avoid scams and protect their personal information:
“Scammers are getting more sophisticated with their tricks and tactics, especially with the prevalence of electronic devices,” Boschert said. “We encourage customers to share these tips and reminders to help others avoid scams and protect their personal information.”
Clarksdale Public Utilities is a municipally owned utility serving approximately 6,800 homes and businesses in Clarksdale, Mississippi. Its mission is to safely provide sustainable electric, water and wastewater services in a reliable and courteous manner by well-trained team members, committed to top quality, efficient operations, competitive rates and the vitality of the community.
For more than 120 years, Clarksdale Public Utilities has supplied utility services that support our community’s growth, vibrance and quality of life. But we are more than a provider of reliable and affordable electric, water and wastewater services — we are your family, friends and neighbors. We are people who care. We are CPU.Contact us