September 25, 2023
From keeping rates affordable and reliability high to providing personalized customer service and driving growth, Clarksdale Public Utilities is proud to support the community it serves.
That’s why it’s joining some 2,000 not-for-profit electric utilities around the country Oct. 1-7 to celebrate Public Power Week — an observance that recognizes the many ways residents benefit from local, publicly owned and controlled utilities.
“It’s exciting to see the progress being made in Clarksdale,” said Curtis D. Boschert, CPU general manager. “In order to be sure our utility reflects the city’s long-term goals and needs of customers, whether residential or commercial, we work hand-in-hand with civic leaders and elected officials to plan for the future.”
To that end, the company launched its Bright Future initiative in 2019 that focuses on improving performance in three key areas—reliability, innovation, and community focus. Being locally controlled also provides more flexibility to respond to evolving needs, increasing customer satisfaction and keeping CPU’s reliability performance among the highest in the state.
“We are pleased that the reliability rate for our electrical system exceeds 99% and that our water and sewer services have a longstanding record of compliance with local, state and federal regulations,” said Boschert. “As a service-minded team always striving for customer satisfaction, we take seriously the role we play in Clarksdale’s growth and success.”
Providing excellent service means being prepared to respond 24/7 to storms and other emergencies safely, quickly and professionally. That commitment has been put into action many times throughout CPU’s history and employees remain prepared to mobilize year-round.
In addition, CPU is always looking for ways to help customers save money. From providing energy-efficiency tips to help lower bills to offering payment options and online account tools that maximize convenience and control, CPU is working to ensure customers get the best value for their hard-earned dollars.
Clarksdale Public Utilities is a municipally owned utility serving approximately 6,800 homes and businesses in Clarksdale, Mississippi. Its mission is to safely provide sustainable electric, water and wastewater services in a reliable and courteous manner by well-trained team members, committed to top quality, efficient operations, competitive rates and the vitality of the community.
Public Power Week is an annual national observance coordinated by the American Public Power Association. The American Public Power Association is the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide. The Association represents public power before the federal government to protect the interests of the more than 49 million people that public power utilities serve, and the 93,000 people they employ. It advocates and advises on electricity policy, technology, trends, training, and operations. Its members strengthen their communities by providing superior service, engaging citizens, and instilling pride in community-owned power. Learn more at publicpower.org.
For more than 120 years, Clarksdale Public Utilities has supplied utility services that support our community’s growth, vibrance and quality of life. But we are more than a provider of reliable and affordable electric, water and wastewater services — we are your family, friends and neighbors. We are people who care. We are CPU.Contact us